1. Introduction

Welcome to Novasyn. By accessing or using our website and services across the United Kingdom, you agree to be bound by these Terms & Conditions. Please read them carefully before continuing.

2. Services

Novasyn provides B2B technology solutions across the UK, including:

  • Bulk supply of mobiles, tablets, and laptops

  • Spare parts and accessories procurement

  • Software installation and setup

  • Device lifecycle management and support

All services are subject to availability and may be updated, modified, or discontinued at any time without prior notice.

3. Use of Services

Our services are provided strictly for business and professional use within the UK.

By using our website or services, you agree:

  • Not to use our platform for unlawful, fraudulent, or unauthorised activities.

  • Not to attempt to disrupt, hack, or harm our systems or reputation.

Novasyn reserves the right to suspend or terminate your access if these terms are violated.

4. Orders & Payments

  • All orders are subject to review, acceptance, and written confirmation.

  • Prices are displayed in GBP (£) and may change without prior notice.

  • Payment terms, including deposit requirements, credit terms, or due dates, will be confirmed in writing prior to order processing.

  • Orders will only be processed once payment or agreed deposit is received, unless otherwise stated in writing.

5. Delivery

  • We deliver nationwide across the UK, using reliable logistics partners.

  • Estimated delivery times will be confirmed during order processing.

  • Risk of loss or damage passes to you upon delivery of goods.

  • Any missing or damaged goods must be reported to us within 48 hours of delivery.

6. Returns & Refunds

As a B2B supplier, all sales are considered final unless otherwise agreed in writing.
Returns may be accepted at our discretion if:

  • Items are unused, in their original packaging, and in resalable condition.

  • A return request is made within 7 working days of delivery.

Approved returns will be inspected before any refund, replacement, or credit is issued.

7. Liability

While we take every reasonable measure to ensure accuracy and reliability, we do not guarantee that our website or services will always be error-free or uninterrupted.

Novasyn is not responsible for:

  • Indirect, incidental, or consequential losses (including loss of revenue, profits, or business opportunities).

  • Delays or failures caused by events beyond our reasonable control (e.g., courier delays, supply chain disruptions).

Our total liability shall not exceed the total amount paid for the goods or services in question.

8. Intellectual Property

All website content, trademarks, logos, and materials remain the property of Novasyn.
You may not copy, reproduce, modify, or distribute any content without our prior written consent.

9. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.

10. Updates to These Terms

Novasyn reserves the right to update or modify these Terms & Conditions at any time.
Any changes will be effective immediately upon posting on this website. You are encouraged to review this page regularly to stay informed.